Our Commitments

Message from the CO-founder of Hotels En Ville


Since 2014, we have cultivated a unique sense of hospitality, rooted in the desire to create memorable experiences. To pass on and preserve this emotion, Hotels en Ville is committed every day to a more sustainable and responsible form of hospitality. It is above all a matter of conviction: we strive to deliver a form of hospitality that respects both people and the environment. This responsible mindset is expressed across economic, social, and environmental dimensions, fueling our attention to both the smallest details and the biggest commitments. Our teams and guests are at the heart of this ongoing effort: our approach to hospitality moves forward with innovation while honoring the traditions of our craft—with equal parts reason and passion. Hotels en Ville cultivates a hotel expertise that is constantly enriched by a progressive sense of purpose.

Caroline Piel Martin-Roux
Co-founder & General Manager

 

Our purpose

To share our passion for the art of hospitality and promote a distinctive, innovative, and committed form of hotel service.

Our vision


Building a responsible future in hospitality is grounded in listening closely to the needs of our guests, clients, and teams. By learning from our experiences and passing on our knowledge, we strive for excellence. To create ever more sustainable hospitality, our teams continuously reflect and implement best practices that promote well-being at work, inclusion, environmental respect, and innovations that bring a positive momentum to our industry.

 

Our missions


Supporting our hotel clients throughout the entire life cycle of their property requires both long-term strategic guidance and close operational support. From design to operation, including renovation, we work to create sustainable economic value.

Our main goal is to help guests discover the French art of hospitality within a trusted environment. This sense of trust is rooted in a fundamentally humanistic ethic: we value the uniqueness and experience of each hotel team member. Empowering their skills, highlighting their talents, and guiding their growth go hand in hand with tailored professional training, fair salary development, and a caring management approach.

To fulfill our mission in a virtuous way, we establish and sustain partnerships with stakeholders who share our values of responsibility. The reach of our current and future activities is shaped by a spirit of inclusion and sustainability—both sincere and unifying.

EU ECOLABEL


The hotels we support are certified with the EU Ecolabel, a mark of environmental excellence recognized throughout the European Union. This distinction reflects the deep and consistent work we do to promote a more environmentally conscious and resource-respectful hospitality model. It is a concrete expression of our commitment to act across all areas of environmental performance: efficient water and energy management, waste reduction, the use of eco-friendly products, and the engagement of both our teams and our guests. Through this certification, we demonstrate that exceptional comfort can coexist in harmony with sustainable and responsible practices.

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Green Globe


Currently undergoing Green Globe certification, we continue to advance our journey toward sustainable hospitality with rigor and ambition. This international label, based on sustainable development principles applied to tourism, encourages us to go further—more fairly, and more collectively. It strengthens our framework for action in terms of social responsibility, reducing our ecological footprint, and maintaining ethical governance. Green Globe is also a powerful driver of continuous improvement, bringing together all our stakeholders under a shared responsible vision. With this certification, we are reinforcing a hotel model that combines operational excellence with positive impact.

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